Franco Elias Repetto Labatut / Eground LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you register for webinars, submit real estate inquiry forms, interact with our website, or consent to receive SMS and email communications.
By providing your personal information and submitting our forms, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you register for a webinar, submit a real estate inquiry, or interact with our services, we may collect the following information:
Contact Information:
First name, last name, phone number, email address, and any real estate-related inquiry details you choose to provide.
Communication Preferences:
Your consent preferences for receiving SMS messages, phone calls, and email communications.
Device and Technical Information:
IP address, browser type, operating system, device type, referring pages, and general website activity.
Usage Data:
Information about how you interact with our website, forms, emails, SMS messages, and communications, including form submissions, message responses, and engagement activity.
2. How We Use Your Information
We may use your personal information for the following purposes:
Communication:
To respond to your real estate inquiry, send webinar registration confirmations, event reminders, appointment coordination messages, property-related updates, and follow-up communications.
Service Delivery:
To provide real estate-related information, consultations, property search assistance, seller consultation follow-up, buyer consultation follow-up, and related services you requested.
Marketing and Educational Communications:
To send you real estate-related educational content, webinar updates, market information, and service-related communications, where permitted by applicable law and your consent preferences.
Service Improvement:
To analyze and improve our website, forms, communications, user experience, and the effectiveness of our real estate services.
3. SMS Communications
If you opt in to receive SMS messages, we may send you text messages related to your real estate webinar registration, event reminders, appointment coordination, property updates, inquiry follow-up, and related real estate communications.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive SMS messages is not required to register for a webinar, submit an inquiry, or purchase real estate services.
SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
4. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties.
We may share limited personal information only in the following circumstances:
Service Providers:
We may share information with trusted service providers who help us operate our website, forms, CRM, email systems, SMS messaging systems, analytics tools, scheduling tools, or other business operations. These providers may only use the information as necessary to provide services on our behalf.
Legal Compliance:
We may disclose personal information if required by law, court order, subpoena, government request, or legal process.
Business Operations:
We may use information internally to manage leads, respond to inquiries, schedule consultations, and provide real estate-related services.
Important SMS Privacy Notice:
SMS opt-in consent and phone numbers collected for SMS communication purposes are not shared with third parties or affiliates for marketing purposes.
5. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar tracking technologies to understand website activity, improve user experience, measure advertising performance, and personalize communications.
These technologies may collect information such as your IP address, browser type, device type, pages visited, form activity, and interactions with our website or communications.
You can control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
6. Opt-Out Options
SMS:
You can opt out of SMS communications at any time by replying STOP to any text message you receive from us. After replying STOP, you may receive a confirmation message, and no further SMS messages will be sent unless you opt in again.
Help:
You may reply HELP to any SMS message for assistance.
Email:
You can opt out of marketing emails by clicking the unsubscribe link included in our emails. Even after unsubscribing from marketing emails, you may still receive service-related communications when necessary to respond to an inquiry or provide requested services.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
8. Security of Your Information
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access the personal information we maintain about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal limitations.
Request information about how your personal information is used.
Opt out of certain communications.
To exercise these rights, please contact us using the information below.
10. Third-Party Websites
Our website, forms, emails, or communications may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to this Privacy Policy
We may modify or update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our SMS communications, please contact us at: